Frequently Asked Questions
When will my order ship?
Orders are processed within 2–3 business days. Once your package ships, you’ll get a tracking number sent straight to your inbox.
How long does shipping take?
Standard shipping usually takes 3–7 business days depending on your location. You’ll get updates as your order makes its way to you.
Do you offer international shipping?
Right now, we ship within the U.S. only. International shipping may be added in the future—stay tuned!
What’s your return policy?
All sales are final. If your item arrives damaged or something’s not right, reach out within 7 days and we’ll make it right.
Can I cancel or change my order?
We begin prepping orders quickly, so changes or cancellations aren’t guaranteed. If you need help, email us ASAP at thrive@glowmamago.com.
How do your shirts fit?
Our tees are unisex with a relaxed, true-to-size fit. Want it oversized? We recommend sizing up. Check our size guide for more info.
What products do you offer?
We currently offer journals, unisex T-shirts, and mugs—designed to help you glow through motherhood with style and purpose. More goods are on the way!
I have a question that’s not listed here—how can I reach you?
Email us anytime at thrive@glowmamago.com or send us a DM on Instagram @glowmamago. We’re here for you, mama!
What forms of payment do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Shop Pay for quick and secure checkout.
Do you offer gift wrapping or personal notes?
Not yet—but we’re working on adding gifting options soon! For now, feel free to send it straight to your favorite mama.
My tracking says delivered, but I didn’t receive my order. What should I do?
Sometimes carriers mark items as delivered early. If it doesn’t show up within 2 days, check with neighbors or your local post office. Still no luck? Email us and we’ll help sort it out.
Do you offer bulk or wholesale orders?
If you’re interested in ordering journals, tees, or mugs in bulk (for events, giveaways, or retail), send us an email at [your email] with the details.
Are your journals suitable for all moms?
Yes! Whether you’re a new mama, seasoned mama, or somewhere in between—our journals are made to support you. It’s your glow, your pace.